Top 10 Tools Every PC Support Technician Should Have in 2025

In 2025, PC support is more than just knowing how to reinstall Windows. With evolving hardware, cybersecurity threats, and remote work trends, support technicians need a solid toolkit to diagnose and resolve issues quickly. Here are the top 10 essential tools every PC support pro should have this year:

1. HWiNFO – A comprehensive hardware analysis and monitoring tool. Great for checking temperatures, voltages, and hardware specs in detail.
2. Ventoy – A powerful USB tool that lets you boot multiple ISO files from a single drive—ideal for OS installs and recovery.
3. Malwarebytes – Still one of the best anti-malware tools in 2025 for removing stubborn infections and suspicious software.
4. CrystalDiskInfo – Quickly check HDD and SSD health to diagnose failing drives.
5. TeamViewer or AnyDesk – Remote support essentials. In a hybrid world, remote troubleshooting is non-negotiable.
6. Rufus – Handy for creating bootable USBs quickly, especially when prepping fresh Windows or Linux installs.
7. Ninite – Automate installing and updating essential apps without junkware or unnecessary prompts.
8. Macrium Reflect Free – A reliable disk imaging and backup tool that saves time when cloning or restoring systems.
9. Windows Sysinternals Suite – Includes tools like Process Explorer and Autoruns to dive deep into system processes and startup items.
10. Screwdriver & Toolkit Set – Don’t overlook physical tools. A precision toolkit is essential for laptop teardowns and upgrades.

Whether you’re fixing PCs in person or remotely, these tools help streamline diagnostics, repairs, and preventive maintenance. Keeping them updated and knowing how to use them efficiently can make all the difference between guesswork and expert support at Full PC Support.